One shared conversation.
Bring customer messages and team ownership into focus. Keep the context close to the people doing the work.
META BUSINESS PARTNER · WHATSAPP BUSINESS API
Every conversation.
A better next step.
Turn customer questions into qualified leads, appointments and useful follow-ups. Connect agentic chats, calls and your team in one workflow.
AI conversations Appointment journeys Human handoff
AI + your team Sample conversation Explore the booking journey
AI when it helps.Your people when it matters.
Answer the question.Qualify the inquiry.Prepare the booking.Keep the conversation moving.
SEE THE NEXT STEP HAPPEN
From conversation
to connected action.
Choose a workflow. Try a request. Follow the context into the next action.
Agentic chats
A conversation that can take action.
Watch the agent qualify a request, consult its context and carry the next action into your workflow.
Message received
OrelFlow AI conciergeWhatsApp · Sample conversation
Try a conversation · Scripted sample
Responses follow sample workflows. No live messages or records are sent.
Conversation and tool context stay together
Choose a workflow above to stay with it.
Interactive product demonstration with sample data. No real messages, calls or bookings are sent.
01 / THE PLATFORM
The whole picture.
In one workspace.
Conversations, AI and operational context belong together. Build around the work your customers need done.
Explore the team inbox
AI with useful context.
Connect approved knowledge to customer questions. Define the sources and the point where a person takes over.
Context that travels.
Connect the contact, conversation and next action. Give the next team the information they need to continue.
Your process. Clearly mapped.
Design the trigger, decision and action. Include a defined fallback so every request has somewhere useful to go.
Less repetition.
More room for relationships.
More room for relationships.
AUTOMATION WITH PEOPLE AT ITS CORE
Built for your customers.
Backed by your people.
Let AI handle repeat questions and prepare the next step. Give your team the conversation, context and ownership to take it further.
Make the first response useful.Answers, qualification and appointment requests in the conversation.
Keep human help close.Shared queues and warm handoffs carry the context forward.
Start with a setup that fits.Affordable setup and customization, scoped to your workflow.
AGENTS THAT CARRY THE WORK FORWARD
A useful answer.
Then the right action.
Connect the conversation to your records, calendar and people. Shape each OrelFlow agent around the job your customer needs done.
WhatsApp · Sample customer request
The customer starts the conversation.I’m looking for a three-bedroom home. Could we arrange a viewing?
09:41OrelFlow carries the context forward.
PEOPLE FIRST. CONNECTED BY ORELFLOW.
Real people.
Useful next steps.
Customers come with a question, a plan or a problem. Build the OrelFlow journey around what they need to do next.
Explore customer journeysCustomer inquiries
Turn interest into a prepared sales conversation.
Use case captured → sales owner prepared
Explore the workflow
Appointments
Make the booking journey part of the conversation.
Appointment request → calendar workflow
Explore the workflow
Customer service
Give people the context to help.
Question + conversation → support team
Explore the workflow02 / IN PRACTICE
Built around
the work you do.
Start with a real customer request. Connect the information and the people needed to complete it.
A defined human handoff belongs in every workflow.
Sales qualification
From an inquiry to a useful follow-up.
Gather the use case, carry the context into your CRM and give the sales team a clear next action.
EXAMPLE CUSTOMER REQUEST
“We’re looking for a better way to manage our customer conversations.”
- 01
Capture the inquiry
- 02
Identify the team’s use case
- 03
Prepare the contact record
- 04
Route to the sales owner
CONTEXT CARRIED FORWARD
Use caseTeamNext action
Illustrative workflow · configured to your systemsExplore sales workflows
YOUR NEXT WORKFLOW
A template to start.
A workflow to make yours.
Explore the package, check the requirements and download your ZIP after verified payment.
From your first inquiry
to the next useful action.
Start with the supplied workflow. Tailor it to your process, or ask our team about setup and customization.
Review the contents Pay securely Download the ZIPFind the workflow for your business.
Explore the catalog for package details, requirements and current availability.
View templates03 / CONNECTED OPERATIONS
Your workflow.
Your systems.
Define which records your automation reads and updates. Connect the systems your team relies on, with a clear source of truth.
Explore integrations and capabilities04 / FROM PLAN TO PRODUCTION
Make the next step
a considered one.
FIELD GUIDE / 01Agentic WhatsApp workflows with OrelFlow
Explore agentic WhatsApp workflows with OrelFlow: customer journeys, connected records, team handoffs and practical launch steps.
Read the guideFIELD GUIDE / 02WhatsApp appointment booking with OrelFlow
Explore WhatsApp appointment booking calendar with OrelFlow: customer journeys, connected records, team handoffs and practical launch steps.
Read the guideFIELD GUIDE / 03Cloud contact center workflows with OrelFlow
Explore cloud contact center automation with OrelFlow: customer journeys, connected records, team handoffs and practical launch steps.
Read the guideA PRACTICAL START
Every conversation. A better next step.
OrelFlow connects customer questions to qualified leads, appointment requests, pipeline updates and team handoffs. Explore five interactive workflows and plan an affordable setup around the systems your business uses.
Browse automation templatesChoose the first workflow
Identify a task customers ask for repeatedly: a product question, booking request, quotation or order update. Document the current response time, who owns the request and what a successful resolution looks like. These become your baseline and acceptance criteria.
Connect conversations to business records
A useful automation needs more than a reply. Define the customer identifier, CRM fields, account permissions and source of truth for availability or payments. Ask the team to demonstrate each required integration with your actual workflow before committing to rollout.
Keep people in the loop
Define when AI should stop answering and hand the conversation to an agent. Review unanswered questions, failed integrations and repeated contacts each week. Measure completed requests and qualified leads alongside speed; a fast answer is useful only when it helps the customer.
Where should a small team start?
Start with one high-volume request and a clear human handoff. Expand after the team can monitor it and demonstrate that it works.
Can I begin with a template?
Yes. Check its supported platform, required credentials and installation instructions. Test it with sample data and adapt it to your policies before connecting live customers.
BUILD WITH ORELFLOW